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Terms and Conditions

  • Not Medical Advice: Products are for cosmetic use only and not intended to diagnose, treat, cure, or prevent any disease or scalp condition.
  • Patch Test Required: Customers are strongly advised to perform a patch test (e.g., behind the ear or spot on your skin you feel is comfortable) 24–48 hours before full application to test for allergies.
  • Individual Results Vary: Results are not guaranteed and may vary based on hair type and consistency of use. 

2. Purchase and Shipping

  • Accurate Information: Users must provide accurate billing and shipping information.
  • Right to Refuse: The company reserves the right to refuse orders, limit quantities per person, or cancel orders suspected of being for resale.
  • International/Domestic Fees: Customers are responsible for any customs, duties, or taxes on international/domestic  shipments. Shipped in 3-5 business days.

3. Returns and Refunds

  • Hygienic Restrictions: Due to the nature of beauty products, returns may only be accepted for unopened/unused items.
  • Damaged Items: Claims for damaged or incorrect items must usually be reported within a specific timeframe (e.g., 3-5 days). 

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